The mission of Family Tree is to help people overcome child abuse, domestic violence and homelessness to become safe, strong and self-reliant
How You Can Serve?
Administrative & Information Helpline Assistant:
-Answer phones, record messages, and direct calls to the appropriate staff and retrieve messages from voicemail.
-Document information and referral calls.
-Provide information and referral resources to callers and occasional “walk-ins” that may be in crisis.
-Assess each caller for homelessness by conducting a “phone screen” and recording the information on the appropriate form.
-Greet and assist office visitors, including children.
-All volunteers are required to attend a one-hour orientation via Zoom, complete paperwork including a confidentiality pledge, and complete a background check screening with American Bioidentity. We will cover this cost ($54).
-Comfortable dealing with the public and busy office environment.
-Willingness to learn and desire to assist people who are in crisis is essential.
-Working knowledge of computers.
-Movement sufficient to file and conduct ordinary office/administrative tasks